Rethinking Consultant Use in the IACET Accreditation Process
The IACET accreditation process can appear complex, especially for first-time applicants. Many organizations consider hiring a consultant to help navigate the requirements. While engaging a consultant can be helpful in certain circumstances, it is essential to do so thoughtfully and with clear expectations to avoid potential pitfalls.
We have observed instances where consultants assembled well-organized applications that technically met the standards but did not sufficiently equip the organization to speak confidently about their processes. In such cases, applicants often struggled to answer process-oriented questions during accreditation interviews. Furthermore, when standards or internal processes changed, these same organizations faced difficulty updating policies or submitting accurate Annual Reports—an indication that they did not fully "own" the application content.
If you decide to engage a consultant, we encourage you to use the IACET Consultant Evaluation Framework (ICEF) as part of your selection process. This framework helps ensure that consultants are not only technically proficient but also aligned with your organization’s training mission, values, and operational practices. It is available upon request.
Key Guidelines for Consultant Involvement
IACET neither endorses nor prohibits the use of consultants. However, if you choose to work with one, the following policies will apply during the application review:
- Clarification Calls: Consultants may attend but are not permitted to speak or comment.
- Accreditation Interviews: Consultants may be present but must remain silent throughout the interview.
- Documentation: All application materials and policies must be created collaboratively. The applicant must have a full understanding of what is submitted.
It is critical that your policies and procedures reflect the reality of your operations. You—not your consultant—must be able to demonstrate how each standard is being met. Accreditation is about your processes, your systems, and your organizational integrity. Therefore, no matter how knowledgeable a consultant may be, their work must empower you, not replace your engagement.
What Makes a Consultant Valuable?
If engaging a consultant, consider selecting someone who:
- Is evaluated using the IACET Consultant Evaluation Framework (ICEF)
- Demonstrates a clear understanding of adult learning principles and IACET standards
- Collaborates closely with your compliance officer or internal accreditation lead
- Focuses on building capacity within your team to sustain compliance over time
- Respects IACET’s requirement that organizations authentically represent their own processes
IACET Is Here to Help
Whether or not you choose to work with a consultant, IACET provides direct resources to support you, some of which are available at no cost:
- Free Monthly Accreditation Assistance Webinars
- Monthly Accreditation Workshops (live)
- Extensive downloadable resources are available on our website
- Direct access to our accreditation team for personalized support
Remember: accreditation is not about perfection—it’s about intentional design, transparent practices, and continuous improvement. No one knows your organization better than you do. That’s why your active involvement is not only expected—it’s essential.
If you have questions at any point, please feel free to contact the Accreditation Team. We are committed to your success.
About the Author
The IACET Accreditation Team supports organizations throughout the accreditation process by providing guidance, resources, and expert assistance aligned with the ANSI/IACET Standard. Dedicated to promoting quality in continuing education and training, the team works closely with applicants and accredited providers to ensure standards are clearly understood, compliance is maintained, and organizations are empowered to build strong, sustainable learning programs.