If You're Only Measuring Learner Satisfaction, You're Skimming the Surface
Many organizations evaluate individual training events but overlook the bigger picture — the overall effectiveness of their entire training operation. This article explains how Element 1.4 of the ANSI/IACET Standard encourages providers to assess and document their organization’s performance holistically. Readers will learn what data to analyze, how to demonstrate compliance, and why this evaluation is key to achieving meaningful, long-term improvement in education and training quality.
