Conflict Resolution in the Online Environment (Archived)
via Zoom Webinars
May 19, 2022
1:00–2:00 pm EDT (Expired)
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Individuals working together in an online environment lack a common context. This can often lead to miscommunication and conflict. In this session we’ll explore the common causes of conflict in an online environment. The group will brainstorm ways to minimize the conflicts, and we will discuss effective techniques for resolving conflicts that do occur.
By the end of this webinar, learners will be able to:
- Identify the common causes of conflicts within the online environment.
- Describe techniques to minimize conflict in an online environment.
- Summarize effective conflict resolution techniques for the online environment.