Mastering SOPs: The Professional Blueprint for Clear, Actionable Workflows (Archived)
via Zoom Webinars
January 22, 2026
1:00–2:00 pm EST (Expired)
Log-in or Join to access archived recording
Join the City of Detroit’s Office of Talent Development and Performance Management for an engaging and hands‑on webinar experience designed to turn process documentation into a powerful tool for success. This interactive session will guide participants in creating clear, consistent, and actionable Standard Operating Procedures (SOPs) that enhance workplace efficiency and collaboration.
Through dynamic peer interaction and practical SOP‑simulation activities, participants will explore proven strategies and frameworks for writing effective procedures. You’ll also discover how well‑crafted SOPs align with the International Accreditors for Continuing Education and Training (IACET) standard—ensuring your documentation meets the highest professional standards.
With a ready-to-use customizable SOP template, a participant's guide, and practical resources, participants reinforce and validate their learning through hands-on SOP simulating activities, assessments, reflective exercises, and through facilitator-led discussions. The webinar encourages participants to challenge assumptions, share experiences, and refine their documentation processes. Team-building mini-projects to co-create SOPs foster collaboration and provide opportunities for peer feedback.