IACET Coaching for Optimal Performance Course

Course Materials

About the Seminar Facilitators

Course Evaluation

Program Description

Simply performing the work doesn’t guarantee your employee will improve over time. Coaching is one of the most powerful ways to help your employees learn how to approach challenges, gain insights, and acquire new skills. This session will help you coach more effectively by providing an opportunity to discuss how to establish formal coaching, listen and question effectively in a coaching conversation, and give constructive feedback.

Audience

This program is designed for anyone who leads or manages others in the organization.

Program Goals and Outcomes

Managers and leaders who complete this program will be able to:

  • Recognize and act on coaching opportunities
  • Listen and communicate effectively during coaching
  • Deliver constructive feedback during coaching
  • Coach employees to become agile learners
  • Develop awareness and skill to coach all employees

Program Syllabus

Day One (7 contact hours)

  1. Why coaching?
  2. Establishing the coaching relationship
  3. Setting coaching objectives
  4. Coaching across boundaries
  5. Listening and questioning
  6. Observation
  7. Providing feedback

Participants will be provided with a certificate of program completion and digital badge.